Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of ECO Distributing LLC., Copyright © 2006, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept the following credit cards: Visa, MasterCard, and American Express. There is no surcharge for using your credit card to make purchases via the website. ECO Distributing LLC reserves the right to charge a 3% fee for using a credit card as payment method in certain instances, in these instances ECO Distributing LLC will notify the customer prior to processing the order and will give the customer the option to proceed or cancel the order. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon placement of your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $45 fee on all returned checks.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be charged for products contained in a given order, plus any applicable shipping charges. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ECO Distributing LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether ECO Distributing LLC. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship within two to five business days. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You will have the option to cancel your order upon receiving our notice of the product being out of stock.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the ECO Distributing LLC site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the ECO Distributing LLC site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. ECO Distributing LLC is not responsible for the actions of third parties.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase, all defective returns are subject to manufacturer approval of warranty claims. Customers must obtain a return authorization number prior to returning a product. Returns without a return authorization number will not be accepted. Contact ECO Distributing LLC by phone or e-mail to be issued a return authorization number. Return Shipping charges are not refundable. ECO Distributing LLC reserves the right to charge a 15% restocking fee for all returned items.
Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Note that all Drop Ship sales are final, and it is the responsibility of the reseller (Dealer) to verify their customer and their customer's shipping address.
ECO Distributing reserves the right to charge a 3% credit card transaction fee for canceled orders.
Shipping Policy
Shipping Time -- Most orders received before 1:00PM will ship within two to three business days, provided the product ordered is in stock. Most orders received after 1:00 PM will ship within two to five business days. Back orders or out of stock items will ship once they become available. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Some items may have lead times from the manufacturer of up to four to five weeks, please call to confirm availability.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ECO Distributing LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Orders that are shipping to a different address than the billing address may incur additional processing time prior to shipping due to fraud protection. ECO Distributing is not responsible for any losses incurred during shipping. Note that all Drop Ship sales are final, and it is the responsibility of the Reseller (Dealer) or Customer to verify their customer and their customer's shipping address.
Some items can only ship via LTL freight and require a freight quote prior to shipping the items. ECO Distributing LLC reserves the right to include handling fee's as well as carrier charges when quoting and shipping LTL Freight.
Shipping charges on orders may calculate incorrectly. Incorrect shipping calculations may occur if the item is oversized, hazardous material, or ships via LTL Freight among other reasons. ECO Distributing LLC will notify the customer of any additional shipping charges or changes in shipping charges prior to shipping the order, once receiving the notice the customer will have the option to proceed or cancel the order. Note that some checkout methods may not display correct shipping charges.
Freight Shipments and Damages:
Customer is responsible for filing any and all Freight claims associated to damages during shipment. Please note that each carrier handles their claim process differently and it is the responsibility of the customer to follow the carrier's claims procedures. Also note that the carrier, upon their discretion, may or may not reimburse some or all of the requested claim amount.
Customer is liable for any damage to the packaging or products not noted at the time of receipt. Do not sign the delivery receipt until you have determined your shipment is complete and free of shipping damage.
The customer typically has 15 days from date of delivery to notify the carrier and file a claim for concealed damage. Open the product thoroughly and inspect within the carriers specified period of time. Request a carrier freight inspection immediately if concealed damage is found.
Always note any discrepancies or damages on the delivery receipt, and have the driver note and sign for the damages. Immediately file your claim with the carrier. Keep a file of documents including: Signed delivery receipt, copy of packing list, copy of invoice, and photographs of damages.
ECO Distributing LLC is not responsible for freight claims, nor any reimbursement for damages. It is the customer's responsibility to file a freight claim with the carrier in a timely fashion.
Late Fees.
Any amounts not paid when due shall bear interest from the due date at the rate of 1½% per month or the highest rate of interest permitted by law, whichever is lower.
Taxes
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, ECO Distributing LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. ECO Distributing LLC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.